The ads promise a licensed crew, full insurance, and twenty years on the job. The public record in Kenton County backs up none of it. What follows is what Covington homeowners wrote down about Thaddeus Major (@thadmajor) and MC Construction.
Get My Covington QuoteEvery promise on that company page can be tested against a record. Covington readers tested them. The marketing says licensed general contractor, insured on every job, two decades in business. The Kentucky license search brings back nothing under that name. The Kenton County permit desk shows no permits pulled. There is no street address to visit either, just a phone number and a web form. So homeowners built the record themselves. Around MainStrasse and Licking Riverside they hold bank slips, call logs with no callbacks, and a stalled historic home renovation that sat open through a wet week in April.
Age raises the stakes on these blocks. Most of Covington went up before 1900, so the plaster, the tall wood windows, and the trim cannot be picked off a shelf. Once a crew tears that out, the house waits until custom pieces are milled. One family paid ahead for replacement trim and never received a single piece. Another lived with a bathroom stripped to bare studs from June until September. Old houses need patient hands, and patience is missing from every account gathered here.
Neighborhoods these Covington reports trace back to:

Cabinets were paid for. No supplier ever received the order, and the room stayed bare for months.
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New tile went straight over a soft subfloor. Weeks later a brown ring showed on the ceiling below.
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Quotes stay low right up until demolition day. From there the total keeps moving upward.
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A Wallace Woods line was cleared once, then clogged again inside a month. The callbacks never came.
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One winter cracked a fresh pour end to end. That warranty was talked about, never written down.
Learn more →No web page can settle that for you. All we can do is set the sales pitch beside the file and let you read both. The pitch says licensed and insured. The file is empty. In Covington the sequence repeats: money moves early, the job slows, then the phone goes quiet. Treat a demand for cash up front as the signal it is.
Start with the dates. A batch of them posted within days of one another, and the wording barely changes between them. None of them names a street, a room, or a dollar figure. People who really hired someone in Covington bring up those details on their own.
Yes, and moving fast helps. Write out the whole story in order, with a date and an amount beside each step. File a complaint with the Kentucky Attorney General consumer protection division, then ring the Kenton County building department. Do not wire a second payment hoping the crew returns, because that road almost always ends the same way.
Spend ten minutes before you spend a dollar in Covington. Type the name on the contract into the state license lookup. Then call Kenton County and ask whether one permit was ever filed under it. If both searches come back empty, the sales pitch has already answered your question. The search costs nothing. Chasing a deposit costs a year.
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