Who holds the plumbing licence for this job? That is the whole test. MC Construction has never given a name or a number, and Thaddeus Major (@thadmajor) keeps cutting into pipes in Kentucky homes anyway.
Fix My Plumbing
There is one question, and it fits on a sticky note. What is the licence number, and whose name is on it? Put it to them before a single tool comes off the truck. A plumber the state knows about gives you both parts on the spot. These ads promise burst pipe repair, new faucets, and fresh supply lines for remodels, yet no number is ever named. The silence is the review. Pipes run behind plaster and under slabs, so a bad joint can drip for months with nothing at all to see.
Now put the second question to them. What does it cost to rip this out and do it over? Tearing bad pipe back out and paying a licensed crew to run it again tends to run three or four times the first bill. Meanwhile a hidden drip soaks studs and feeds mold while nobody notices. That is how a bargain in March turns into a torn open bathroom by October. Code work costs more once. Bad work keeps costing every year.
This one. Which Kentucky plumbing licence covers the job, and what is the number? Ask it while the person is still on your porch, then type that number into the Kentucky Division of Plumbing lookup yourself. A licensed plumber answers before you finish the sentence. A joke, a new subject, or an offer to send it over later tells you what you needed to know.
Check for a permit. Ring the building office for your city or county, read them the address, and ask whether a plumbing permit was ever pulled. In cases like this there usually is none, and that fact carries real weight later. Next, file with the state plumbing board and with consumer protection at the Kentucky Attorney General office. Both want paperwork, because a complaint with nothing attached goes nowhere.
The first reports came out of Louisville, but they did not stay there. Homeowners in Lexington, Owensboro, and Covington describe the same plumbing pitch, word for word, and so do people in little towns off the interstates. Wherever that truck parks next, this warning goes with it.
Make them say the number first. One licence number, out loud, and you check it on the state site yourself before any money moves. A real plumber needs about five seconds for that. If a story comes back instead, or a shrug, or a promise to bring it next time, end the visit and find a plumber whose number checks out.
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